DRIVVE follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Like any other website, DRIVVE uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Note that DRIVVE has no access to or control over these cookies that are used by third-party advertisers.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
DRIVVE does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Personal information does not include “aggregate” information, which is data we collect about the use of the DRIVVE platform or about a group or category of products, services or users which does not contain any personal information (e.g., the number of rentals on the platform, the number of requests for a certain model of vehicle, or number of visitors to the site). DRIVVE may compile aggregate information about yout use of the platform and our Services to help us understand trends and our users’ needs so that we can better consider new features or otherwise tailor our DRIVVE Services.
Personal information related to Members, Vehicle Partners and car rentals
When you rent a car with DRIVVE, we will ask you for your name, contact information, payment information and information concerning your driver’s license and Driver’s record. DRIVVE will use information from third parties (e.g., Home Affairs, credit bureaus) to verify personal information you provide to us pursuant to the Terms of Service, and to obtain additional related information and corrections where applicable. By agreeing and signing your rental agreement that is provided, you are thereby authorising DRIVVE to make use of these third party services, should the need arise. Further information on these services, and the information that is obtained is available on request.
Personal information collected from in-car devices
DRIVVE installs a device on rental vehicles which records geo-location information. DRIVVE will log and retain information recorded by the in-car device, such as location, mileage and other aspects relating to the use of the car during a rental period. This information is used for safety, security, technical, and other related commercial purposes, including to provide and improve DRIVVE’s products and services.
Personal information from the use of our platform
We collect and store communications you make through the site, including your postings on site pages. We may use those communications for internal purposes, including to better understand how members use the platform, as well as for security purposes.
DRIVVE also logs each visit to each web page on the site. The log may contain information such as the browser type you used, your Internet Protocol address, and the date and time of day of the visit. We may also log your cookie’s identification number and the URL of the last site you visited. This log information is important for security and quality improvement (e.g., to detect and remove any technical bugs), as well as for monitoring the proper performance of our platform. As noted elsewhere in this policy, this log data is kept for a maximum of 14 days, after which time it is deleted.
Our website uses the following types of cookies:
Necessary cookies, which are needed for our website to function properly and enable basic functions like page navigation or access to certain features;
Preference cookies, which allow us to remember information from your browser to customize certain features to requested preferences, like preferred a language or region; and,
Statistical/analytical cookies, to obtain information about the quality and/or effectiveness of our website and platform (e.g., how many users accessed a particular page or feature). We use Google Analytics cookies for this purpose.
Johannesburg, Pretoria, Cape Town,